Shift Manager

RaceTrac; Palatka (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the convenience store segment, RaceTrac is seeking a Shift Leader to oversee store operations during designated shifts. You will enhance guest experiences through outstanding service, food safety compliance, and ensuring a clean and well-stocked environment. If you have management experience and enjoy a fast-paced setting, apply now.

Qualifications

• 1+ years of management experience preferred.
• 2-3 years of relevant work experience preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Provide customer service and manage transactions at cash register.
• Monitor and adhere to food safety regulations.
• Maintain store cleanliness and presentation.
• Coach, train, and provide feedback to team members.

Skills

Customer Service

Communication

Leadership

Initiative

Physical Ability

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success.

Responsibilities:

1. Customer Service: Provide courteous, frictionless, and elevated experiences for guests. Foster positive and professional relationships with co-workers and guests. Communicate respectfully and maintain a team-oriented attitude. Complete guest transactions efficiently at the cash register or self-checkout stations and suggest complementary products. Address and resolve guest concerns promptly, involving regional team members as needed.
2. Food Safety and Availability: Monitor and adhere to all RaceTrac, federal, state, and local safety and food safety regulations. Ensure all food offers are available.
3. Store Cleanliness and Presentation: Maintain a clean and fully stocked store to enhance guest experience. Execute shift duties, uphold presentation standards, and represent the RaceTrac brand. Clean food preparation areas and equipment to RaceTrac standards.
4. Talent Leadership: Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork. Lead with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team, listen actively, communicate respectfully, and solve problems proactively. Coach, train, and assess team members, providing performance feedback and development recommendations to the General Manager.

Qualifications:

• High School Diploma or GED in progress or completed
• 2-3 years of relevant work experience preferred
• 1+ years of management experience preferred
• Experience in high-volume, guest-focused, transactional environments preferred
• Excellent written and verbal communication skills
• Ability to take initiative
• Physical ability to lift up to 50 pounds, and stand, bend, and reach repeatedly during shifts
• May need to obtain and maintain food handler and alcohol server permits as required by local or state laws

RaceTrac is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.