Shift Manager

McDonald's; New York (NY); On-site; USD 24,452 - 27,207; Full time

Benefits offered by this job

College tuition assistance

Free high school completion programs

Free English language classes

Career advising

Job summary

An independent restaurant franchise in New York City is seeking a motivated Shift Manager to oversee shifts, ensuring fast and friendly customer service while leading Crew members effectively. This full-time position requires strong leadership skills and a commitment to food safety standards. The role offers competitive pay ranging from $17.75 to $19.75 per hour and opportunities for training and career advancement.

Qualifications

• Ability to lead and motivate a team during shifts.
• Strong commitment to customer service and quality.
• Knowledge of food safety procedures.

Responsibilities

• Oversee shifts to ensure customer satisfaction.
• Train new team members on key functions.
• Manage Crew schedules for optimal performance.

Skills

Leadership

Customer service

Food safety knowledge

Effective communication

Job description

Shift Manager – McDonald's

This posting is for a role with an independent McDonald’s franchisee. Our team is hiring motivated Shift Managers.

Start moving forward safely today – McDonald’s corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today – Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today – Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel‑good moment and start your application today!

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service, and Cleanliness to customers. Shift Managers also play an important role in running great restaurants by:

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald’s standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during shifts and helping departments meet their goals
• Taking action to monitor safety, security, inventory, and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Pay Range

$17.75 – $19.75 per hour

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Restaurants

Additional Info

YOU MAY CHOOSE TO INCLUDE ADDITIONAL PERTINENT INFORMATION ABOUT YOUR ORGANIZATION, SPECIFIC RESTAURANT, OR ROLE HERE (e.g., YOUR COMPANY BENEFITS, PAY RATE OR RANGE, EEO STATEMENT). NOTE THAT SOME JURISDICTIONS MAY HAVE SPECIFIC REQUIREMENTS.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant, but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.