Shift Manager

McDonald's; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

McDonald’s in New York is hiring a Shift Manager to oversee weekly shifts and provide strong leadership to Crew and other Managers. You will ensure fast, accurate, friendly service, uphold quality and cleanliness, and drive performance across departments to meet targets.

The role emphasizes team training, safety adherence, efficient scheduling, and delivering excellent customer experiences in a fast-paced setting.

Qualifications

• Experience supervising a team during busy shifts.
• Ability to train and coach Crew members.
• Strong focus on safety, cleanliness, and quality service.

Responsibilities

• Oversee shifts every week and ensure fast, accurate, friendly service for customers.
• Provide leadership to Crew and other Managers during a shift.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Communicate effectively with Crew and next Shift Managers for smooth handovers.
• Achieve targets during shifts and help departments meet goals.
• Monitor safety, security, inventory and profitability.
• Manage Crew schedules and motivate high performance.
• Provide exceptional customer service and quality food production.
• Train new team members on critical job functions.

Skills

Leadership

Communication

Customer service

Shift management

Job description

This posting is for a role with an independent McDonald’s franchisee.

Our team is hiring motivated Shift Managers!

Start moving forward safely today – McDonald’s corporate-owned and franchise restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Responsibilities

In this role, you would oversee shifts every week and make sure customers get a fast, accurate, friendly experience every visit. You would provide leadership to Crew and other Managers during a shift to ensure outstanding Quality, Service and Cleanliness to customers.

• Supervising food safety and cleanliness procedures to ensure the team is meeting McDonald's standards
• Communicating effectively with Crew and the next Shift Managers to help them prepare to run a great shift, too
• Achieving targets during their shifts and help departments meet their goals
• Taking action to monitor safety, security, inventory and profitability
• Managing Crew schedules and encouraging high performance during their shift
• Providing exceptional customer service and quality food production
• Training new team members on critical job functions

Pay Range: $18-$19.75 Per Hour

Additional Info

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant, but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.