Shift Manager

McDonald's; New Albany (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

Daily pay

Job summary

McDonald's in New Albany, Mississippi, is seeking a Shift Manager to oversee restaurant operations and ensure quality standards. Responsibilities focus on training staff, managing inventory, and delivering exceptional customer service. Candidates should have a customer service focus and strong communication skills.

Benefits include paid vacation, health insurance, and opportunities through Archways to Opportunity.

Qualifications

• Commitment to excellence and safety in the workplace.
• Ability to communicate effectively and anticipate customer needs.
• Decision-making in a fast-paced environment.

Responsibilities

• Lead internal functions including training and food safety.
• Delegate tasks to team members and report results.
• Supervise food quality and safety.

Skills

Customer service focus

Communication skills

Problem-solving

Job description

Benefits

• Paid vacation*
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Get paid daily
• Service awards
• Free uniforms and meals
• Bonus incentives
• 401(k) and profit‑sharing plan*
• Health insurance*
• Eligibility requirements

Responsibilities

• Take action first: Lead important internal functions including employee training, food safety, and inventory management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
  • Kitchen – supervise food quality, safety, cost, and new menu items
  • People – hire, train, and schedule restaurant staff to meet sales and profit goals
  • Service – deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas to provide the best service
• Understand that teamwork is key: Partner with the restaurant team to ensure safe and efficient operations

Shift Manager Responsibilities

• Food safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Scheduling
• Training

Qualifications

• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• The ability to provide solutions and make decisions in a fast‑paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodations.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions concerning me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.