Shift Manager

McDonald's Restaurants Limited; Mount Pleasant (IA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave / PTO

Tuition reimbursement / educational助

Employee discounts and free meals

Career development opportunities

Job summary

McDonald’s Restaurants Limited is seeking a Shift Manager to oversee daily operations, lead the crew, and ensure exceptional guest experiences in a fast-paced environment.

You will manage schedules, promote teamwork, maintain safety and cleanliness, and drive performance through coaching and training that aligns with McDonald’s standards.

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong guest service focus and problem-solving abilities.
• Excellent verbal and written communication with the ability to train others.

Responsibilities

• Lead crew schedules and shift coverage to ensure smooth restaurant operations.
• Inspire staff to deliver outstanding guest experiences and uphold McDonald’s standards of quality and cleanliness.
• Monitor food safety, inventory, and profitability; implement corrective actions as needed.
• Provide coaching, training, and development opportunities for team members and new hires.

Skills

Leadership

Customer service

Communication

Team management

Job description

Shift Manager

Flexible scheduling with a side of always feeling valued. A role in your local McDonald's franchisee owned restaurant offers a job combo that will fit YOU!

Perks & Benefits

$15.50 hourly rate plus available cash incentives

• Flexible scheduling

• Paid sick leave and /or paid time off

• Tuition reimbursement and/or educational assistance

• Employee discounts and free meals

  And much, much more!

  Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you!

  The role is vital to the operations within the restaurant because you'll:

• Lead the Experience: Handle and oversee crew schedules

• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards

• Take action first: Take measures around safety, security, inventory, and profitability

• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

• Be results orientated: Drive and expect a high level of performance from the team

  To be a successful Shift Manager, you'll need:

• Passion for helping and serving others ( customers and fellow team members);

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and

• To provide solutions and make decisions in a fast-paced environment

• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Additional Info

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.