Shift Manager

Papa John's - San Diego & Inland Empire; Menifee (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Growth potential

Comprehensive training

Flexible schedules

Advancement opportunities

Monthly bonus

Health and dental insurance

Daily Pay

Team incentives

Pizza discounts

Job summary

Papa John's in California is seeking a Shift Manager to supervise shifts and ensure high-quality products and customer service while maintaining restaurant profitability. This role involves managing operations, enforcing company policies, and ensuring compliance with relevant laws and standards.

Candidates should demonstrate leadership, flexibility, and strong cash management, inventory oversight, and cost control.

Qualifications

• Experience in cash handling and POS operations.
• Ability to plan and organize workloads effectively.
• Excellent communication and customer service skills.
• Willing to work nights and weekends.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Job description

• Full-Time and Part-Time opportunities with huge growth potential
• Paid Comprehensive Training
• Flexible Schedules
• Opportunity for Advancement and Pay Raises
• Monthly Bonus Potential
• Health & Dental insurance available for qualified team members
• \"Daily Pay\" - Access your pay, today. This employee benefit allows you to access your pay early. Track, transfer, spend or save your pay as you earn- all in one place.
• Team Member Incentives
• Pizza Discounts YUM!

Shift Manager

The Shift Manager supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred
• Must be 18+ years old
• Willing & able to work nights and weekends
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication

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