Shift Leader, Manager Trainee

Papa John's - Serazen; Fairfield (OH); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Food Discounts

Paid Time Off

Flexible Hours

Training Program

Franchisee advancement

Job summary

Papa John’s is seeking a Shift Leader to supervise shifts and areas, ensure high quality products and customer service, and uphold restaurant profitability. You will execute company policies and ensure compliance with laws and ethical practices.

The role requires coordinating shift coverage, maintaining product quality, and managing costs while guiding team members to meet goals. Training and advancement opportunities are part of the position.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.
• Ability to lift up to 50 lbs.

Responsibilities

• Adheres to station guidelines including dough management, accurate portioning, and maintaining holding times.
• Exhibits core values, maintains a positive attitude, and collaborates with team.
• Ensures adequate shift coverage and provides feedback to correct problems while maintaining quality and costs.
• Manages inventory levels and cash handling to support profitability within company guidelines.

Skills

Lifting 50 lbs

Education

High School diploma or GED

Serv-Safe certification

Job description

BENEFITS:

• Food Discounts
• Paid Time Off
• Flexible Hours
• Training Program
• Opportunityfor Advancement – YOU have the potential to one day become a Franchisee!
• Along with a competitive paycheck you will work in a fun, nurturing environment where you will learn valuable business and personal skills

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred
• Ability to lift up to 50 lbs

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