Shift Manager

JLO Ostrowski Inc; Mauston (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Manager who is dependable and passionate about delivering exceptional dining experiences. In this role, you will lead a team, ensuring that every guest feels welcomed and valued. You will be responsible for running shifts efficiently, training staff, and maintaining high service and cleanliness standards. If you thrive in a fast-paced environment and have a knack for inspiring others, this opportunity is perfect for you. Join a team that values collaboration and recognizes your contributions to success.

Qualifications

• Must be dependable and reliable with a passion for customer service.
• Ability to lead a team and ensure high standards of service.

Responsibilities

• Guide the team to deliver exceptional dining experiences.
• Assist in managing restaurant operations and maintain standards.

Skills

Dependability

Reliability

Effective Communication

Team Leadership

Customer Service

Job description

Position available: Shift Manager. The ideal candidate must be dependable and reliable, capable of working from 8 a.m. to close, with shifts available within this time frame. Weekend work is mandatory at times, rotating with other managers.

Pay will be based on experience in the food business and management.

Shift Manager

It starts with you.

You bring enthusiasm, passion, and a desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success. As a leader, you will guide the team to deliver pride in the product, service, and overall experience, with ongoing recognition and rewards for performance.

How do you inspire smiles through delicious experiences?

It begins the moment guests walk in, making them feel warm, welcomed, and refreshed. You will delight them by providing exceptional hospitality, treating guests like family. Attentive service is just the start. We are passionate about our food and committed to delivering an exceptional experience by serving, refreshing, and delighting every guest.

Candidate behaviors:

A Shift Manager is responsible for running excellent shifts and assisting the General Manager and Assistant Managers in managing the restaurant to ensure guests receive outstanding dining experiences. The Shift Manager guides team members, maintains operating standards, and trains staff on all restaurant tasks. Physical requirements include standing for up to 8 hours, lifting 25-40 pounds, and performing pushing, pulling, stretching, reaching, bending, and bilateral finger and wrist movements. Effective communication—verbal and written—with employees, supervisors, guests, and vendors is essential. Responsibilities also include cash reconciliation, completing paperwork, and monitoring quality, service, cleanliness, and safety standards.