Shift Manager

Southern Multifoods Inc; Town of Texas (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Shift Manager to oversee kitchen operations and ensure customer satisfaction. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. Candidates should be team players who can maintain high service standards in a fast-paced environment.

Qualifications

• Ability to cope with pressure and remain calm.
• Physical ability to stand, walk, lift up to 50 lbs.

Responsibilities

• Ensure customer satisfaction through quick, efficient service.
• Maintain quality, service, and cleanliness standards.
• Direct front line and kitchen staff.

Skills

Interpersonal Communication

Attention to Detail

Team Player

Education

Some High School Courses

Job description

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Note: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or its affiliates. Franchisees are independent business owners who set their own wages and benefits, which can vary among franchisees.

Basic Function

To direct and ensure the efficient operation of the front line and kitchen.

Personal Requirements, Skills, And Abilities

• Some high school courses preferred.
• Must be clean, neat, and well-groomed.
• Thorough knowledge of kitchen food preparation, register equipment operation, and crew employment procedures.
• Good interpersonal communication skills to work with employees and customers.
• Good hearing and vision to work effectively and safely.
• Honest, assertive, and well-mannered.
• Ability to follow instructions, read recipes, and pay attention to detail.
• Ability to cope with pressure and remain calm.
• Team player, able to work with minimal disruption.
• Physical ability to stand, walk, lift up to 50 lbs., and stoop during shifts.
• Manual dexterity for rapid and accurate work during busy periods.

General Responsibilities

• Ensure customer satisfaction through quick, efficient service and quality products.
• Maintain quality, service, and cleanliness standards.
• Create a positive atmosphere among employees and customers.
• Operate and maintain all equipment and adhere to safety policies.

Additional Details

Job performed under close or general supervision, involving numerous customer interactions. Must observe, recognize, decide, react quickly, and set priorities to meet customer and operational needs.

Work conditions may include extreme temperatures and high noise levels. Errors can lead to injuries, customer dissatisfaction, revenue loss, or equipment damage.

Key Activities

• Prepare customer orders promptly and accurately.
• Work as part of a team to ensure high-quality service and cleanliness.
• Prioritize tasks, always serving customers first.
• Operate all kitchen equipment.
• Communicate courteously with customers.
• Direct front line and kitchen staff.
• Report equipment or facility issues to maintenance.