Shift Manager

The Wendy's Company; Massillon (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead and inspire a team in a fast-paced restaurant environment. This role is crucial for ensuring high-quality service and food delivery while maintaining a positive atmosphere among crew members. You'll gain valuable experience through on-the-job training and have the opportunity for advancement. With flexible scheduling and a range of benefits, including medical insurance and a 401K savings plan, this position offers a supportive environment for growth and development. If you have a passion for customer service and team leadership, this opportunity is perfect for you.

Benefits

Flexible scheduling

Meal discount during shift

Medical, Dental, and Vision insurance

Short term disability insurance

Company paid life insurance

Paid vacation time

401K savings plan

Free uniforms

Qualifications

• 1+ years of restaurant or supervisory experience required.
• Ability to comply with food safety regulations and obtain certification.

Responsibilities

• Assign and direct crew team members while ensuring quality service.
• Monitor tasks to ensure product quality, service, and cleanliness.

Skills

Food Safety Certification

Supervisory Skills

Customer Service

Time Management

Team Collaboration

Education

High School Diploma

Job description

What you'll do

Shift managers play a vital role in our success as a business by assigning, directing, and following up on activities of Crew team members while also providing high quality service and food to our customers. Job responsibilities include providing guidance and coaching to crew team members, including assignment delegation, instruction, and follow-through. Shift managers ensure proper training for crew team members and maintain safe working conditions by ensuring that all safety guidelines are followed. To assist you in learning to be a successful part of our team, we offer on-the-job training and advancement opportunities.

This position does not include direct supervision of other employees, however Shift Managers do monitor tasks performed by crew team members to ensure product Quality, Service, and Cleanliness (QSC) as well as execute established cost control systems including proper food prep amounts, procedure execution, and bin chart usage to minimize food cost. Shift managers may also be responsible for opening or closing procedures.

What you can expect

• Flexible scheduling
• Meal discount during shift
• Performance feedback evaluations with merit increase opportunities
• Medical, Dental, and Vision insurance
• Short term disability insurance
• Company paid life insurance along with voluntary, employee-paid life insurance
• Paid vacation time
• 401K savings plan
• Free uniforms

What we expect from you

• Ability to legally work in the US.
• At least 18 years of age.
• Ability to come to work regularly and promptly.
• Ability to stand for long periods of time without a break.
• Ability to comply with all food safety regulations.
• Ability to work in a fast-paced environment and meet required service time standards.
• Ability to take direction and work well with others.
• Ability to react to change and maintain a positive attitude.
• Ability to obtain Food Safety Certification.
• 1 or more years of restaurant or supervisory experience.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.