Shift Manager

McDonald's; Little Ferry (NJ); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

100% Medical Insurance

Tuition Assistance up to $3,000

Paid Time Off and Vacation Days

401(K) with 4% Company Matching

Free Employee Meals

Free Uniforms

Job summary

A leading fast-food restaurant in Little Ferry, NJ seeks a Shift Manager to lead shifts and ensure exceptional customer experiences. Responsibilities include managing the crew, monitoring performance, and ensuring food safety standards are met. Ideal candidates have prior leadership experience and a passion for customer service in a fast-paced environment. Competitive pay and extensive benefits are offered.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment is preferred.
• Looking for positive team players with flexible schedules.
• Must thrive in a fast-paced environment.

Responsibilities

• Lead shifts ensuring customer service and quality standards.
• Monitor team performance and maintain safety and cleanliness.
• Communicate effectively with other managers and crew.

Skills

Leadership

Customer Service

Inventory Management

Food Safety

Communication

Job description

Shift Manager (McDonald's) – The Gillis Organization owns and operates McDonald’s Restaurant franchises in Bergen, Monmouth, Middlesex, and Ocean County in New Jersey. Our focus is to enhance the customer experience by providing excellent service with golden‑standard quality products while making our patrons and employees feel welcomed, valued, and appreciated.

The salary range for this role is $17.00 to $21.00 an hour starting salary, depending on experience and the volume of locations. Monthly bonus opportunities are based on the performance matrix. In addition to base pay, the Gillis Organization offers a program called Accelerate Your Pay (AYP) which rewards hourly employees who work for the needs of the business and want to grow their pay. Please ask the People Department or General Manager for more information.

Additional Benefits

• 100% Medical Insurance – Dental Insurance Coverage
• 100% Vision Insurance – Life & Accident Insurance Coverage
• $3,000 Tuition Assistance
• 5 Paid Time Off Days
• 5 Vacation Days
• Birthday Paid Time Off
• McPerks Discount Program
• Free Employee Work Meal
• Free Uniforms and McDonald’s Swag
• Free English Classes Offered
• Earn College Credit for McDonald’s Training
• Free Advising Services
• Great Partnership with Colorado Tech University
• 401(K) with a 4% Company Matching

Responsibilities

Fast Track Management Program is available based on experience. Lead shifts weekly, ensuring customers receive a quick, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure excellent customer quality, service, and cleanliness. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them for a great shift. Shift Managers may also be responsible for meeting targets during their shifts and helping their assigned departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun and a passion for working in the famously fast‑paced McDonald’s environment.