Shift Manager

popeyes; Lansing (MI); On-site; USD 39,405 - 48,162; Full time

Job summary

A leading fast-food chain is hiring a Shift Manager for its Lansing, MI location. The successful candidate will be responsible for ensuring team performance, food safety, and exemplary customer service. This full-time role provides a mid-senior level opportunity to lead daily operations and enhance customer satisfaction.

Qualifications

• Ability to manage team performance and customer relations.
• Experience in food safety practices.
• Strong leadership and communication skills.

Responsibilities

• Ensure all Team Members complete their Shift Excellence tasks.
• Resolve Customer complaints quickly while maintaining positive relations.
• Demonstrate priority for Customer needs.

Skills

Customer Service

Team Leadership

Food Safety

Job description

Join to apply for the Shift Manager role at Popeyes.

Now Hiring Shift Managers!

The Shift Manager has the overall responsibility for:

• Ensuring that all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensuring that employees are clean and neat in appearance.
• Personally demonstrating that Customer needs are the highest priority.
• Ensuring food safety, quality, and accuracy of orders.
• Resolving Customer complaints quickly while maintaining positive Customer relations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food & Beverages

Note: The job was posted 3 weeks ago in Lansing, MI with a salary of $43,784. The posting appears active based on available information.