Shift Manager

Workstream; Kingman (AZ); On-site; USD 35,000 - 42,000; Full time

Job summary

A leading quick-service restaurant chain in Kingman, AZ, is seeking a Shift Manager focused on achieving sales and operational goals. The ideal candidate will manage team performance, ensure excellent guest service, and uphold operational standards. Responsibilities include inventory management, cash control, and providing coaching to team members. Candidates should have a high school diploma or GED, with at least 1-2 years of relevant experience. Evening and weekend availability is required.

Qualifications

• Must be at least eighteen years of age.
• 1-2 years of previous quick service restaurant experience.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Supports the Restaurant General Manager and Assistant Manager during shifts.
• Follows cash control and security procedures.
• Motivates and directs Team Members for guest satisfaction.

Skills

Guest service principles

Cash control and security procedures

Inventory management

Team motivation

Education

High School Diploma or GED

2 years of college (preferred)

Job description

The Shift Manager is focused on delivering sales and profit results through profitability, Guest, people & operations. The Shift Manager supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager operates under the direction of the Regional General Managers and directly manages a shift of Team Members.

Summary Of Essential Duties And Responsibilities

Profitability

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders

Guest

• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

3250 E Andy Devine Ave, Kingman, AZ, 86401