Shift Manager

Arby's, Inc.; Joplin (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Shift Manager to enhance its team. This role is pivotal in ensuring exceptional customer experiences through effective leadership and operational excellence. The ideal candidate will thrive in a dynamic environment, overseeing food preparation and customer service while training team members to uphold high standards. With a comprehensive benefits package and a commitment to diversity, this opportunity allows you to make a significant impact in the Food and Hospitality industry. Join a team where your contributions will be valued and recognized.

Benefits

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(k) with company match

Paid Time Off

Tuition Reimbursement

Qualifications

• Minimum of 2 years of supervisory experience in Food or Hospitality industry.
• Proven leadership skills and excellent customer service delivery.

Responsibilities

• Oversee operational tasks including food preparation and customer service.
• Train team members for consistent service delivery.
• Implement strategies to drive sales and manage inventory.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Time Management

Job description

Flynn Arby’s - Shift Manager

Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today, we are the largest Arby’s franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, founded in 1999 by Greg Flynn. Flynn has grown to become the largest franchise operator globally, owning and operating a diversified portfolio of restaurants across iconic brands such as Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our mission is to be the premier operator within each brand, guided by our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Overview

Are you ready to advance your career? Flynn Arby’s is seeking a dedicated Shift Manager to join our team. As a leader in the Food and Hospitality industry, we are known for exceptional service and impeccable execution. We seek a driven, thorough professional committed to delivering outstanding customer experiences. If you thrive in a dynamic environment and want to make a significant impact, this opportunity is ideal for you!

Responsibilities

• Oversee the execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure consistent delivery of exceptional service
• Adhere strictly to all company policies and procedures to maintain high standards of quality
• Implement strategies to drive sales and meet financial targets
• Monitor and manage inventory levels to reduce waste and enhance efficiency
• Collaborate with other Shift Managers and management to continually improve processes

Requirements

• Minimum of 2 years of supervisory experience in the Food or Hospitality industry
• Proven leadership skills and ability to deliver excellent customer service
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work in a fast-paced, high-pressure environment
• Flexible availability, including evenings, weekends, and holidays

This position offers a comprehensive benefits package, including Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(k) with company match, Paid Time Off, Employee Resource Groups, Tuition Reimbursement through Colorado Technical University, and more. (Full-Time / Part-Time roles require at least 30 hours per week.)

Flynn Group is an equal opportunity employer committed to diversity and inclusion. We provide reasonable accommodations for individuals with disabilities throughout the application process. We look forward to reviewing your application and potentially welcoming you to our team!