Shift Manager

Huddle House; Inverness (FL); On-site; USD 63,000 - 96,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Shift Manager to oversee daily operations. In this dynamic role, you will manage staff, ensure customer satisfaction, and maintain high standards of cleanliness and service. The ideal candidate will possess strong leadership skills and a commitment to excellence, making a significant impact on the dining experience. Join a team that values hard work, teamwork, and fun, while contributing to a unique community atmosphere. This opportunity offers competitive pay and comprehensive health benefits, making it a rewarding career choice.

Benefits

Competitive Pay

Comprehensive Health Benefits

Flexible Schedule

Educational Discounts with complimentary laptop

Qualifications

• Previous restaurant experience required.
• Ability to communicate effectively with all hourly associates.

Responsibilities

• Manage each shift and handle issues like tardy employees and customer complaints.
• Ensure customer satisfaction is the number one priority.

Skills

Customer Service

Team Management

Problem Solving

Communication

Restaurant Operations

Education

High School Diploma

Restaurant Management Experience

Job description

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Our Purpose

Huddle House Is Unique In Their Communities; a Special Bond Grows Between Team Members In The Restaurants And Members Of The Community, a Bond Not Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience

Our Purpose

Huddle House Is Unique In Their Communities; a Special Bond Grows Between Team Members In The Restaurants And Members Of The Community, a Bond Not Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience

Bringing Friends and Families Together, over Delicious Food, Served from the Heart

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun
  
  

Company Overview

Huddle House, Inc. (HHI) is a full-service family restaurant chain, well-known for serving "Any Meal. Any Time." The core values on which Huddle House was founded in 1964 - Bringing Friends and Family Together, Over Delicious Food, Served from the Heart - remain intact today. The Atlanta-based franchisor owns its own Distribution Center and has nearly 400 franchise- and 30 corporate-owned locations across 21 states, primarily in the Southeast and Central U.S.

Position Overview

The Shift Manager will oversee the day to day management of each shift in the restaurant. The incumbent will be responsible for delegating tasks, supervising restaurant staff, and problem-solving on the job. This person will be expected to provide excellent customer service and will be a strong teammate to our franchise partner.

Responsibilities

• Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.
• Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
• Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
• Maintain the highest standards of cleanliness and sanitation in your unit at all times.
• Enforce all brands standards, company policies and procedures.
• Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
• Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).
  
  

Qualifications

• Ability to communicate effectively with all hourly associates
• Ability to cover all shifts during the normal operation of the unit
• Previous restaurant experience required
  
  

Benefits & Perks

• Competitive Pay
• Comprehensive Health Benefits
• Flexible Schedule
• DeVry University Educational Discounts with complimentary laptop for Employees & dependents
  
  

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

HUDDLE HOUSE Is a Unique Member Of The Communities It Serves. The Bonds Created Between Our Team Members And Our Customers Are Unlike Those Seen In Most Other Chain Restaurants. Our Company Purpose Reflects This Unique Element Of The Huddle House Dining Experience

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it's "YOUR HOUSE. YOUR KITCHEN." Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN".

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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