Shift Manager

Checkers & Rally’s Drive-In Restaurants; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Manager to lead restaurant operations and ensure exceptional guest experiences. In this role, you will drive sales and profits while fostering a positive work environment. Your responsibilities will include training team members, managing shifts, and addressing guest concerns. With opportunities for personal and career growth, this position offers a chance to make a significant impact in a fast-paced setting. If you are passionate about service excellence and ready to take on a leadership role, this is the perfect opportunity for you.

Benefits

Medical and Dental Plans

Recognition Programs

Bonuses

Advancement Opportunities

Immediate Pay Options

Qualifications

• 1-2 years of experience in restaurant management, preferably in QSR.
• Ability to work flexible schedules and extended hours.

Responsibilities

• Manage successful shifts and achieve sales and profit goals.
• Train team members on company operations and guest service.

Skills

Restaurant Management

Basic Math Skills

Guest Service

Team Training

Problem Solving

Job description

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Purpose of Your Work

At Checkers & Rally’s, we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team, you will assist the General Manager by managing successful shifts, achieving sales and profits goals, executing procedures, and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

How You Make a Difference Every Day

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating concerns or recommendations with the restaurant, employees, or Guests to the General Manager
• Ensuring policy and procedures are followed during shifts; training Team Members on Company operations, policies, and Guest service
• Identifying and responding to complaints and policy violations
• Helping ensure the restaurant is a safe, clean, and fun environment for employees and Guests

Qualifications

• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Ability to work flexible schedules and extended hours
• High energy to keep up with a fast-paced environment
• Commitment to core values of integrity, service, excellence, and courage to be bold & grow

What’s in It for You?

• Operations Excellence: Delivering the best
• Training & Development: Ensuring well-trained team members
• Personal & Career Growth: Opportunities to do more, get more, be more
• Benefits & Rewards: Medical and Dental Plans, recognition programs, bonuses, advancement opportunities
• Compensation: Immediate pay with options to get paid tomorrow (details at interview)

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Sales

Industries: Restaurants