Shift Manager

Mountain Mike's Pizza; Georgetown (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Paid time off

Training & development

Sign-On Bonus

Performance Bonus

Job summary

Mountain Mike’s Pizza in Georgetown, TX is seeking a hands-on Shift Lead to own store operations during assigned shifts and guide both front and back-of-house teams. This leadership role offers growth into management and a dynamic, fast-paced work environment.

The position requires previous restaurant supervisory experience, strong customer service, and the ability to train staff. A flexible schedule and opportunities for advancement are highlighted, with a sign-on bonus and monthly performance

Qualifications

• Minimum 2 years of restaurant experience or supervisory experience preferred
• Strong understanding of kitchen operations and customer service
• Proven reliability, attendance, and consistency
• Leadership mindset with ability to train and hold team accountable
• Strong communication and problem-solving skills
• Comfortable in a fast-paced, high-volume environment
• Experience with POS systems and cash handling
• Must be available evenings, weekends, and holidays
• English required; Spanish is a plus

Responsibilities

• Lead the team during shifts and ensure smooth daily operations
• Assign stations, manage breaks, and maintain proper staffing levels
• Ensure food quality, speed, cleanliness, and guest service standards
• Train and coach team members on the floor
• Handle customer concerns professionally and efficiently
• Open and/or close the restaurant as scheduled
• Manage POS, cash handling, and basic reporting
• Enforce food safety and sanitation standards
• Communicate shift performance and issues to management

Skills

Restaurant experience

Leadership

Customer service

English proficiency

POS systems

Communication

Problem solving

Attention to detail

Tools

POS systems

Job description

Benefits

• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Paid time off
• Training & development

Shift Lead – Mountain Mike’s Pizza Location: Georgetown, TX

Compensation & Benefits

• Pay: $15–$18/hour + tip share
• Sign-On Bonus: $500–$1,000 (based on experience & tenure)
• Performance Bonus: Monthly bonus based on team performance, speed & quality
• Paid time off (PTO)
• Flexible schedule
• Employee discounts
• Growth opportunities to Assistant Manager / General Manager

Job Overview

Mountain Mike’s Pizza is a fast‑paced, high‑volume restaurant serving the Manor community. We are looking for a hands‑on Shift Lead who can take ownership of the store during assigned shifts and lead both front and back‑of‑house operations.

This is a leadership role, not just a position — ideal for someone who wants to grow into management.

Key Responsibilities

• Lead the team during shifts and ensure smooth daily operations
• Assign stations, manage breaks, and maintain proper staffing levels
• Ensure food quality, speed, cleanliness, and guest service standards
• Train and coach team members on the floor
• Handle customer concerns professionally and efficiently
• Open and/or close the restaurant as scheduled
• Manage POS, cash handling, and basic reporting
• Enforce food safety and sanitation standards
• Communicate shift performance and issues to management

What This Role Is NOT

• Not a back‑of‑house‑only position
• Not a “clock in and just work your station” role
• Not suitable for someone who does not want leadership responsibility

Growth & Advancement

Top performers can grow into:

• Assistant Manager
• General Manager

We promote from within whenever possible.

Qualifications

• Minimum 2 years of restaurant experience (Shift Lead/Supervisor preferred)
• Strong understanding of kitchen operations and customer service
• Proven reliability, attendance, and consistency
• Leadership mindset with ability to train and hold team accountable
• Strong communication and problem‑solving skills
• Comfortable in a fast‑paced, high‑volume environment
• Experience with POS systems and cash handling
• Must be available evenings, weekends, and holidays
• English required; Spanish is a plus
• Valid driver’s license preferred

Why Join Us?

• Clear path to management
• Performance bonuses and incentives
• Strong team environment

Opportunity to build leadership skills in a growing brand.