Shift Manager

McDonald's; Ephrata (Lancaster County); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading restaurant chain as a Shift Manager, where you will oversee daily operations, ensure exceptional customer service, and lead a team in a fast-paced environment. This full-time role offers a competitive wage and benefits, perfect for individuals with strong leadership qualities.

Benefits

Paid time off

Health insurance

Life insurance

Dental & Vision insurance

Free employee meals

$3,000 tuition assistance per calendar year

Qualifications

• Previous leadership experience is a plus.
• Must be 18 years or older.
• Positive, team player with a flexible schedule.

Responsibilities

• Lead shifts ensuring quality service and cleanliness.
• Monitor performance and take actions as needed.
• Train staff and manage inventory.

Skills

Leadership

Communication

Customer Service

Job description

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A shift manager at McDonald's is more than a job, it's a career, with a competitive starting wage and benefits. We have positions for manager trainees as well as experienced managers from any industry.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training
  
  

We offer great benefits!

• Competitive starting wage
• Paid time off
• Health insurance
• Life insurance
• Dental & Vision insurance
• Free employee meals
• $3,000 tuition assistance per calendar year
  
  

Previous leadership experience is a plus, but not required. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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