Shift Manager

McDonald's; Easthampton (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the restaurant industry seeks a motivated Shift Manager. This role involves supervising shifts to ensure quality service and customer satisfaction while leading a team. With a focus on safety and cleanliness, you will manage schedules and train new hires. The opportunity offers growth through world-class training and various educational benefits.

Benefits

Enhanced Safety Measures

Flexible Scheduling

Health Insurance

401K

Paid Time Off

Bonus pay

Free Meals during work

30% off family meals daily

Free Uniforms

World Class Training

Employee Rewards

Archways to Opportunity

Tuition Reimbursement – up to $3,000/year

High School diploma completion

Master English skills

Earn your college degree

Free career advising

Qualifications

• Entry-level management role requiring strong customer service and communication skills.
• Responsible for supervising food safety and cleanliness.
• Skills in managing schedules and training new team members are essential.

Responsibilities

• Oversee shifts, ensuring quality customer experiences.
• Lead the Crew and other Managers for outstanding service.
• Monitor safety, security, inventory, and profitability.

Skills

Supervising food safety

Effective communication

Customer service

Leadership

Problem-solving

Education

High School diploma or equivalent

Job description

Join to apply for the Shift Manager role at McDonald's

Our team is hiring motivated Shift Managers!

Start moving forward safely today – our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.

Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and career advising to help employees achieve their goals.

Start a flexible schedule today - Get a job that fits your life and encourages you to balance what’s important to you.

Start a feel-good moment and start your application today!

Responsibilities

In this role, you would oversee shifts weekly and ensure customers receive a fast, accurate, friendly experience every visit. You would lead Crew and other Managers during a shift to ensure outstanding Quality, Service, and Cleanliness. Responsibilities include:

• Supervising food safety and cleanliness procedures to meet McDonald's standards
• Communicating effectively with Crew and next Shift Managers to prepare for successful shifts
• Achieving targets during shifts and helping departments meet their goals
• Monitoring safety, security, inventory, and profitability
• Managing Crew schedules and encouraging high performance
• Providing exceptional customer service and quality food production
• Training new team members on critical functions

Benefits & Perks

• Enhanced Safety Measures
• Flexible Scheduling
• Health Insurance
• 401K
• Paid Time Off
• Bonus pay
• Free Meals during work
• 30% off family meals daily
• Free Uniforms
• World Class Training
• Employee Rewards
• Archways to Opportunity
• Tuition Reimbursement – up to $3,000/year
• High School diploma completion
• Master English skills
• Earn your college degree
• Free career advising

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants

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