Shift Manager

Arby's, Inc.; DeForest (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading restaurant as a Shift Manager, where you will inspire smiles and ensure exceptional dining experiences. You will lead a team, uphold operational standards, and provide outstanding hospitality to guests. This role requires strong communication skills and the ability to manage various physical tasks.

Qualifications

• Must stand for up to 8 hours and lift 25 to 40 pounds.

Responsibilities

• Run excellent shifts and support management.
• Guide team members and ensure operational standards.
• Train staff across all restaurant positions.

Skills

Effective Communication

Job description

Shift Manager

It starts with you.

You bring enthusiasm, passion, and a desire to delight each team member. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success. As a leader, you will guide that team. Every team member takes pride in the product, service, and experience they provide, and their performance is recognized and rewarded continuously.

How do you Inspire Smiles through Delicious Experiences?

It begins the moment guests walk in, making them feel warm, welcomed, and refreshed. You will delight them by providing exceptional hospitality, treating guests like family. Attentive service is just the start. We are passionate about our food and committed to providing an exceptional experience by serving, refreshing, and delighting every guest.

Candidate Expectations:

A Shift Manager is responsible for running excellent shifts and supporting the General Manager and Assistant Managers in operating an Arby's restaurant to ensure guests receive outstanding dining experiences. The role requires guiding team members, ensuring operational standards, and training staff across all restaurant positions. The Shift Manager must be able to stand for up to 8 hours and lift 25 to 40 pounds. Physical activities include pushing, pulling, stretching, reaching, bending, and repetitive use of fingers and wrists. Effective communication—both verbal and written—with employees, supervisors, guests, and vendors is essential. Additionally, the Shift Manager must reconcile cash, complete paperwork, and monitor quality, service, cleanliness, and safety standards.