Shift Manager

DV & GR Enterprises dba Wingstop; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager to lead a vibrant team in a bustling restaurant environment. This role offers the chance to foster a positive workplace culture while ensuring exceptional customer experiences. With a strong emphasis on teamwork and accountability, you'll guide your team to deliver high-quality service and maintain operational excellence. Enjoy competitive pay, flexible schedules, and opportunities for growth as you help shape the future of a thriving restaurant chain. If you're passionate about leadership and customer service, this is the perfect opportunity for you!

Benefits

Health Insurance

Free Meals

Profit Sharing

Paid Training

Flexible Schedule

Qualifications

• Experience in a fast-food or restaurant job is essential.
• Strong leadership and communication skills are required.

Responsibilities

• Lead the team and ensure everyone performs their tasks effectively.
• Provide excellent customer service and resolve issues promptly.
• Maintain cleanliness and organization in the restaurant.

Skills

Customer Service

Leadership

Communication

Fast-Paced Work

Education

Food Handler Certification

Job description

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Why Wingstop? Because We Invest in YOU!

Do you enjoy helping people, working with a team, and keeping things organized? If you said "Yes," we want YOU to be our next

Description

Why Wingstop? Because We Invest in YOU!

Do you enjoy helping people, working with a team, and keeping things organized? If you said "Yes," we want YOU to be our next Restaurant Shift Leader! As a leader, you will help make sure the restaurant runs smoothly and that our guests have an awesome time.

A Little About Us

At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive.

Why You'll Love Working Here

At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We’re passionate about giving our teams endless earning opportunities through profit-sharing – because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key—we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow.

What We Offer

• A starting pay of $11.00 - $15.00 per hour.
• Share in the company’s success with profit sharing!
• Great benefits like health insurance and free meals.
• We love to promote from within, so there are many chances to move up!
• Paid training so you learn everything you need.
• A flexible schedule that fits with your life.
  
  

What You'll Do

• Lead the Team: You'll help and guide your team, making sure everyone does their job well. You'll teach them, cheer them on, and help them get better.
• Awesome Customer Service: Greet guests with a smile, take orders, and fix any problems quickly so everyone has a great time.
• Make Sure Food is Perfect: You’ll keep an eye on the food to make sure it’s cooked right and looks delicious.
• Keep Things Running: You'll keep the restaurant clean and organized during your shift, and you’ll solve any problems that come up. If something big happens, you'll tell the General Manager.
• Be on your feet for up to 8 hours without break and lift up to 50 pounds when needed. Be able to bend and twist frequently.
  
  

Requirements

What We Need From You:

• Experience in a fast-food or restaurant job.
• Amazing customer service skills.
• Ability to work in a fast-paced place.
• Strong leadership and communication skills.
• A Food Handler Certification is a plus!
• Be on your feet for up to 8 hours and lift up to 50 pounds when needed.
  
  

Ready to shape the future of Wingstop with us? Let’s do this!

But first – let’s get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise – it’s quick, easy, and essential!

Survey Link: https://go.cultureindex.com/s/y8HlLcvMA4

Important Notes

• Applications will only be considered if the survey is completed.
• The survey helps us match your skills and personality to the role, but it doesn’t replace the formal application process.
  
  

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.

DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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