Shift Manager

RaceTrac; Clayton (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in convenience retail seeks a Shift Supervisor to support the General Manager. The role involves providing excellent guest experiences, overseeing food safety, and maintaining store cleanliness. Ideal candidates have management experience and a commitment to service excellence, with opportunities for daily pay.

Qualifications

• High School Diploma or GED required.
• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.

Responsibilities

• Provide courteous, frictionless, and elevated experiences for guests.
• Maintain a clean and fully stocked store to enhance the guest experience.
• Demonstrate RaceTrac's Core Values while leading talent.

Skills

Communication

Teamwork

Initiative

Education

High School Diploma or GED

Job description

Job Description:

Responsible for supporting the General Manager and Co-Manager in overseeing the profitability of one RaceTrac store during designated shifts. While leading the shift, you will deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, cleanliness, talent leadership, and driving success. Daily pay is available with opt-in.

Responsibilities:

1. Friendly:
   • Provide courteous, frictionless, and elevated experiences for guests.
   • Foster positive and professional relationships with co-workers and guests.
   • Communicate respectfully and maintain a team-oriented attitude.
   • Complete guest transactions efficiently at the cash register or self-checkout stations and suggest complementary products.
   • Address and resolve guest concerns on designated shifts promptly, involving regional team members as needed.
2. Food:
   • Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety and food safety regulations.
   • Ensure all food offers are available.
3. Clean:
   • Maintain a clean and fully stocked store to enhance guest experience.
   • Execute shift duties, uphold presentation standards, and represent the RaceTrac brand.
   • Clean food preparation areas and equipment according to RaceTrac standards.
4. Leading Talent:
   • Demonstrate RaceTrac's Core Values: Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
   • Act with a servant-leader mentality, prioritize tasks, go the extra mile for guests and team, listen, communicate respectfully, and solve problems proactively.
   • Lead coaching, training, and assessment of direct reports following operational standards.
   • Provide feedback and performance recommendations to the General Manager.

Qualifications:

• High School Diploma or GED in progress or completed.
• 2-3 years of work experience preferred.
• 1+ years of management experience preferred.
• Experience in high-volume, guest-focused, transactional environments preferred.
• Excellent written and verbal communication skills.
• Ability to take initiative.
• Capable of lifting up to 50 pounds and repeatedly bending, standing, and reaching with minimal breaks.
• May need to obtain and maintain a food handler permit, depending on local/state regulations.
• May need to obtain and maintain an alcohol server permit, depending on local/state regulations.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.