Shift Manager

McDonald's

Chicago (IL)

On-site

USD 2,125,292 - 3,026,931

Full time

14 days+

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Benefits offered by this job

$18.70 Starting pay

PTO (Paid Time Off or Vacation Time)

A free meal while working

30% discount on food when not working

College Tuition assistance starting at $3000 annually

Flexible schedules

Employee rewards

Major discounts on various brands

Job summary

A global fast-food franchise is seeking a Shift Manager in Chicago to lead shifts, ensuring excellent customer service and food safety standards. The role includes supervising crew, managing inventory, and maintaining quality and cleanliness. This is a full-time entry-level position with franchise-specific employment. Benefits include a competitive starting pay, college tuition assistance, and meal discounts.

Qualifications

Ability to lead shifts and manage crew effectively.
Proven skills in ensuring quality service and food safety.
Strong communication skills for internal team dynamics.

Responsibilities

Lead shifts to ensure fast and friendly customer service.
Monitor performance and ensure team meets standards.
Manage safety, security, and profitability during shifts.

Skills

Leadership

Customer Service

Inventory Management

Food Safety

Internal Communication

Scheduling

Training

Quality Control

Job description

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Benefits

$18.70 Starting pay (higher with additional McDonald’s classes)
PTO (Paid Time Off or Vacation Time / up to 40 hours per year)
A free meal while working
30% discount on McDonald's food when not working
College Tuition assistance starting at $3000 annually
Flexible schedules
Employee rewards
Major discounts (up to 30%) on many major brands like Apple, Dell, Verizon, AT&T, Walmart, flatscreen TVs, and more

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.