Shift Manager

McDonald's; Cape Girardeau (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Training and advancement opportunities

Employee discounts and free meal

Job summary

A leading fast-food franchise in Cape Girardeau is seeking a Shift Manager to oversee daily operations and lead the crew. The ideal candidate will possess a strong customer service mindset and effective communication skills. Responsibilities include managing schedules and ensuring food safety. Flexible scheduling is available, making this role suitable for various lifestyles.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.

Responsibilities

• Lead and oversee crew schedules.
• Provide leadership for crew and managers.
• Ensure safety and cleanliness standards are met.

Skills

Customer service focus

Effective communication

Problem-solving in fast-paced settings

Job description

Join to apply for the Shift Manager role at McDonald’s.

Flexible scheduling with a side of feeling valued. A local McDonald’s franchisee‑owned restaurant offers a job combo that will fit you.

Perks & Benefits

• Flexible scheduling
• Training and advancement opportunities
• Employee discounts and free meal
• And much more!

Full‑time, part‑time, breakfast, lunch, late‑night, weekends—whenever works for you; opportunities are available anytime‑we’ve got a job combo specifically for you.

Responsibilities

• This role is vital to the operations within the restaurant.
• Lead the experience: Handle and oversee crew schedules.
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first: Ensure safety, security, inventory, and profitability.
• Cultivate and encourage training, education, and continued learning within the restaurant.
• Drive and expect a high level of performance from the team.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

What’s Your Job Combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.