Shift Manager

Ontario Trillium Foundation; Barnegat Township (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay with growth potential

Leadership development and advancement

Structured systems and support

Team‑oriented work culture

Job summary

Buffalo Wild Wings GO is seeking a Shift Manager to lead restaurant operations during assigned shifts, ensuring exceptional guest service, food quality, cleanliness, and team performance.

You will coach staff, manage opening and closing procedures, monitor labor deployment and inventory, and resolve guest concerns in real time, all while upholding brand standards and safety practices. Flexible availability including nights, weekends, and holidays is required.

Qualifications

• Minimum leadership experience in restaurant or quick-service settings.
• Strong communication and problem-solving abilities.
• Ability to lead in a fast-paced environment.
• Knowledge of food safety and sanitation practices (ServSafe preferred).
• Ability to stand for extended periods and perform physical tasks.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead and supervise all restaurant operations during assigned shifts.
• Ensure timely, accurate order fulfillment and outstanding guest service.
• Manage team member performance, including direction and coaching.
• Oversee food preparation, cooking, and execution per brand standards.
• Ensure food safety, sanitation, and cleanliness standards are met.
• Complete opening and closing procedures, including cash handling and system checks.
• Monitor and control labor deployment to meet business needs.
• Assist with inventory management, stocking, and waste control.
• Address guest concerns professionally and resolve issues in real time.
• Ensure employee meals and purchases are properly rung in and tracked.
• Maintain a clean, safe, and organized work environment.
• Execute directives and initiatives from upper management.

Skills

Leadership

Communication

Problem-solving

Fast-paced environment

ServSafe knowledge

Job description

Buffalo Wild Wings GO – Shift Manager

Position Summary

The Shift Manager is responsible for leading restaurant operations during assigned shifts while ensuring excellent guest service, food quality, cleanliness, and team performance. This role serves as the on-duty leader, supporting daily execution, coaching team members, and maintaining Buffalo Wild Wings brand standards.

Key Responsibilities

• Lead and supervise all restaurant operations during assigned shifts
• Ensure timely, accurate order fulfillment and outstanding guest service
• Manage team member performance, including direction, coaching, and accountability
• Oversee food preparation, cooking, and execution in accordance with brand standards
• Ensure all food safety, sanitation, and cleanliness standards are consistently met
• Complete opening and closing procedures, including cash handling and system checks
• Monitor and control labor deployment to meet business needs
• Assist with inventory management, stocking, and waste control
• Address guest concerns professionally and resolve issues in real time
• Ensure employee meals and purchases are properly rung in and tracked
• Maintain a clean, safe, and organized work environment
• Execute directives, tasks, and initiatives as assigned by upper management

Qualifications

• Previous restaurant or quick-service leadership experience preferred
• Strong leadership, communication, and problem-solving skills
• Ability to lead in a fast-paced environment
• Knowledge of food safety and sanitation practices (ServSafe preferred)
• Ability to stand for extended periods and perform physical tasks
• Flexible availability, including nights, weekends, and holidays

What We Offer

• Competitive pay with growth potential
• Leadership development and advancement opportunities
• Structured systems and support
• A performance-driven, team-oriented work culture