Shift Manager

McHire; Atlanta (GA); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Competitive pay up to $18/hour

Employee discounts

Free meals

Tuition reimbursement

401k plan after 1 year

Medical, dental, and vision benefits

Paid vacation after 1 year

Job summary

McDonald’s franchise location is seeking a dedicated Shift Manager to lead daily restaurant operations in a fast-paced setting. You will oversee schedules, supervise crew, and ensure exceptional guest experiences while maintaining McDonald’s standards for quality, safety, and service.

The role emphasizes leadership, teamwork, and a commitment to training and development as key drivers of performance and guest satisfaction.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: oversee crew schedules and guest interactions.
• Inspire and empower: provide supportive leadership for crew and managers to deliver outstanding guest experiences.
• Ensure food safety and cleanliness aligns with McDonald’s standards and daily operations.
• Take action: address safety, security, inventory, and profitability measures.
• Promote training and development to encourage continuous learning and growth.
• Drive performance and uphold high standards across the restaurant team.

Skills

Customer service

Communication

Decision making

Team leadership

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.PERKS & BENEFITS:Competitive pay up to 18 per hourEmployee discounts and free mealsPaid vacation after 1 yearTuition reimbursement and/or educational assistanceTraining and advancement opportunities401k plan after 1 yearMedical, dental, and vision benefits after 1 yearAnd much, much more!*Available to full time employees in select locations.This role is vital to the operations within the restaurant because you’ll:Lead the experience: Handle and oversee crew schedulesInspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experienceUnderstand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standardsTake action first: Take measures around safety, security, inventory, and profitabilityNever stop learning: Cultivate and encourage training, education, and continued learning within the restaurantBe results-oriented: Drive and expect a high level of performance from the teamTo be a successful Shift Manager, you’ll need:Passion for helping and serving others (customers and fellow team members);Strong customer service and support focus;The ability to communicate effectively and anticipate customer needs; and to provide solutions and make decisions in a fast-paced environmentSo, what’s your job combo?We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.