Shift Manager

Firehouse Subs; Abilene (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Full time opportunity

On the job training

Advancement opportunities

Tip Distribution + Hourly Wage

Job summary

Firehouse Subs is hiring a Shift Manager for Abilene locations to lead daily operations, focus on sales and Heartfelt Guest Service, and coach a team of Shift Leaders and Team Members under store leadership.

You will supervise night shifts, guide staff, and ensure quality food handling, sanitation, and safety protocols in a fast-paced restaurant.

Qualifications

• Experience in a fast-paced fast-food environment.
• Excellent menu and product knowledge.
• Strong guest service and customer focus.
• Ability to lift up to 50 lbs.

Responsibilities

• Lead and coordinate night shift teams, assigning tasks and monitoring performance.
• Train employees on food handling, sanitation, equipment use, and safety protocols.
• Provide coaching and feedback.
• Maintain a safe, organized, sanitary workspace.
• Ensure guest questions are answered professionally.

Skills

Customer service

Leadership

Communication

Team player

Job description

Shift Manager

Our Firehouse Subs is now hiring for a Shift Manager to join our restaurant team at both of our Abilene locations. As a Shift Manager, you are the operations leaders of the restaurant with a focus on sales, profitability, Heartfelt Guest Service, coaching and developing people, and performance. Operating under the direction of the General Manager and Assistant General Manager, our Shift Manager will provide support in managing the daily operations of a single restaurant to drive key performance outcomes and typically assist in leading a team of Shift Leaders and Team Members.

Job Requirements:

• Able to work in a fast-paced fast-food environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order, including cashier responsibilities
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thank guests sincerely for their business, strong customer service.
• Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
• Maintains anorganized, stocked, and sanitary workspace.
• Lead and coordinate night shift teams, assigning tasks and monitoring performance.
• Train employees on food handling, sanitation, equipment use, and safety protocols.
• Provide coaching and feedback
• Maintains a safe work environment, adhering to all established food service and safety guidelines.
• Able to lift up to 50 lbs.

Benefits:

• Competitive wages
• full time opportunity
• On the job training
• Advancement opportunities, we like to promote from within
• Tip Distribution + Hourly Wage

Work Remotely

• No

Pay (Total average: $14.50–$18/hour)

• Base: $12.50/hour PLUS
• Tips: Average $2-3/hour

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.