Assistant Manager

Firehouse Subs; Lebanon (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free/discounted shift meals

Uniform shirts and hat provided

Career growth to General Manager

Job summary

Firehouse Subs in Lebanon is hiring a full-time Assistant Restaurant Manager to lead daily shifts, ensure guest hospitality, and develop a high-performing team under the General Manager. This role offers a clear path toward running a store and advancing within the company.

The position requires 1–2+ years of supervisory experience in fast-casual environments, ServSafe Manager certification (or willingness to obtain within 30 days), and a hands-on leadership style with flexibility for varied

Qualifications

• 1–2+ years of supervisory or shift leadership in fast-casual/qsr.
• ServSafe Manager certification (or willing to obtain within 30 days).
• Active, hands-on leadership style with strong work ethic.
• Open availability for evenings, weekends, and peak lunch hours.
• Reliable transportation.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Lead opening, mid, and closing shifts with hands-on supervision.
• Train, coach, and motivate Crew Members and Shift Leaders.
• Enforce food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.

Skills

Shift leadership

Team training

Labor management

Customer service

Food safety

Job description

Firehouse Subs: Assistant Manager

Firehouse Subs is hiring a full-time Assistant Restaurant Manager to lead daily shifts, drive guest hospitality, and build a high-performing team alongside our General Manager.

If you thrive in a fast-paced environment, take pride in serving high-quality food, and want a clear path toward running your own store, we want to hear from you.

What You'll Do

• Lead Shifts: Run opening, mid, and closing shifts with a hands-on presence on the counter and sandwich line, maintaining high energy and fast ticket times.
• Support the Team: Train, coach, and motivate Crew Members and Shift Leaders; adjust in-shift labor to match hourly sales trends.
• Maintain High Standards: Enforce strict food safety, recipe compliance, portion control, slicer safety, and proper steaming procedures.
• Manage Inventory & Prep: Oversee daily prep sheets, rotate food using FIFO, and verify incoming truck deliveries against invoices.
• Deliver Hospitality: Resolve guest feedback promptly and lead catering order fulfillment (box lunches, sub platters) with 100% accuracy.
• Cash & Security: Handle register audits, drawer counts, safe reconciliations, and daily store closing procedures.

What We're Looking For

• 1-2+ years of supervisory or shift leadership experience in fast-casual or quick-service restaurants (QSR).
• ServSafe Manager certification (or willingness to obtain within 30 days of hire).
• Strong work ethic with an active, hands-on leadership style.
• Open availability for variable shifts, including evenings, weekends, and peak lunch hours.
• Reliable transportation.
• Ability to stand for extended periods and comfortably lift up to 50 lbs (boxes of meat, cheese, and produce).

Perks & Benefits

• Free/discounted shift meals
• Uniform shirts and hat provided
• Career growth and advancement opportunities to General Manager

Location: Lebanon

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.