Shift Leaders

Sonic Drive-In; Jonesboro (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Sonic Drive-In in Alabama is seeking a Shift Manager to support the General Manager in running daily operations, ensuring quality food, a clean environment, and a SuperSONIC guest experience.

You will lead a team, hire and train staff, supervise performance, and coach for better results while maintaining safety, sanitation, and compliance. Expect irregular hours, nights, weekends, and holidays as part of a fast-paced restaurant schedule.

Qualifications

• Experience leading a team in a fast-paced environment.
• Able to manage busy rush periods.
• Strong interpersonal and guest service skills.

Responsibilities

• Assist with hiring, training, supervising, and developing staff for a SuperSONIC experience.
• Make every guest a repeat customer by ensuring satisfaction.
• Share the why behind tasks to help the team understand their role.
• Coach for better performance and provide continuous feedback throughout the shift.
• Maintain safety, sanitation, and compliance with federal, state, and local laws.

Skills

Leadership

Communication

Customer service

Problem solving

Team training

Job description

The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You’ll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.