Shift Leader

Sonic Drive-In; Princeton (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Sonic Drive-In is seeking a Restaurant Shift Leader to support the General Manager and Assistant GM in running daily operations and ensuring quality food, cleanliness, and guest satisfaction. You will guide a team, coach for performance, and manage priorities during shifts to deliver a SuperSONIC experience.

Ideal candidates show strong leadership, excellent communication, and a proactive, learn-and-grow mindset, with flexibility for nights, weekends, and holidays in a fast-paced environment.

Qualifications

• Proven leadership experience in fast-paced restaurant settings.
• Strong communication and interpersonal skills.
• Customer service oriented with guest focus.
• Ability to coach and develop team members.
• Ability to prioritize tasks during busy periods.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Assist with hiring, training, supervising, and developing staff.
• Ensure guests have an enjoyable experience by meeting service standards.
• Communicate the big picture and why tasks matter to the team.
• Coach for performance and celebrate team successes.
• Set expectations and provide feedback during shifts.
• Create a positive, energetic atmosphere on shift.
• Manage food, paper, labor, and guest service essentials.
• Maintain SONIC safety and sanitation standards.
• Comply with laws and regulations.

Skills

Leadership

Communication

Customer service

Problem solving

Team motivation

Time management

Irregular hours

Job description

Restaurant Shift Leader

The Job

As a SONIC Drive-In Shift Leader, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You’ll Need

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.

Employer = Drive In Of Evansville