Shift Leader

Sonic Drive-In; Alaska; On-site; USD 32,000 - 42,000; Full time

Job summary

SONIC Drive-In is seeking a Restaurant Shift Leader to assist the General Manager in daily operations, ensuring quality food, a clean environment, and a safe, efficient guest experience.

You will lead and develop Great People, hire and train staff, coach performance, and maintain service standards during rushes while upholding all safety and sanitation rules.

This role requires clear communication, positive leadership, and flexibility to work nights, weekends, and holidays.

Qualifications

• Excellent leadership and communication skills.
• Ability to prioritize and manage multiple tasks during peak periods.
• Positive attitude and resilience under rush conditions.

Responsibilities

• Assist with hiring, training, supervising, managing, directing, and developing Great People to serve a SuperSONIC experience.
• Ensure guests have an enjoyable experience by maintaining high service standards.
• Provide clear feedback and coaching to the team throughout the shift.
• Create a positive atmosphere and keep operations running smoothly during busy periods.
• Manage labor, food, and service to maintain safety and sanitation standards.
• Comply with all applicable federal, state, and local laws and regulations.

Skills

Leadership

Communication

Guest service

Problem solving

Flexibility

Job description

Restaurant Shift Leader

The Job

As a SONIC Drive-In Shift Leader, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You’ll Need

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.

Employer = Drive In Of Evansville