Shift Leader: Team Ops & Customer Experience

Thoroughbred Express Auto Wash; Maysville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Quarterly Bonuses

Milestone Bonuses

Competition Bonuses

Unlimited Commissions

Tips

Employee Recognition

Medical, Dental and Vision for Full TI

Paid Time Off + Holiday Pay for Full

Job summary

Thoroughbred Express Auto Wash in Maysville, KY is seeking a Shift Lead to supervise daily store operations, motivate the team, and ensure smooth running of the car wash and retail areas.

You will handle inventory, cash handling, and POS transactions, coach staff, resolve customer issues, and maintain a clean, welcoming environment. Flexible hours including evenings and weekends required.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in a retail or customer service environment.
• Ability to work flexible hours, including evenings and weekends.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.

Responsibilities

• Supervise the daily operations of the store during your shift.
• Ensure all team members provide exceptional customer service.
• Maintain a clean and organized store environment.
• Handle customer complaints and issues professionally and promptly.
• Train and develop team members to improve skills and performance.

Skills

Leadership

Customer service

Communication

Multitasking

Team training

Education

High school diploma or equivalent

Tools

POS systems

Inventory management

Job description

Thoroughbred Express Auto Wash in Maysville, KY is seeking a Shift Lead to supervise daily store operations, motivate the team, and ensure smooth running of the car wash and retail areas.

You will handle inventory, cash handling, and POS transactions, coach staff, resolve customer issues, and maintain a clean, welcoming environment. Flexible hours including evenings and weekends required.