Shift Leader: Team Lead with Tips & Tuition

BBQ Holdings, Inc.; Zionsville (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Education and tuition assistance

Working within the local community

No late hours

Job summary

A well-known food franchise is looking for a Shift Leader to oversee daily operations, enhance guest service, and manage team performance. The ideal candidate will have at least six months of QSR experience and strong customer service skills. You'll work in a fast-paced environment, ensuring staff accountability and training while maintaining high operational standards and a positive work atmosphere.

Qualifications

• Ability to communicate effectively with guests and team members.
• Capacity to manage difficult situations with poise.
• Basic knowledge of food safety.

Responsibilities

• Supervise and inspire Crew Members.
• Ensure store readiness and guest service excellence.
• Handle cash and paperwork during shifts.

Skills

Customer service skills

Basic math skills

Communication skills

Education

At least six months of QSR experience

Tools

MS Word

Excel

POS system

Job description

A well-known food franchise is looking for a Shift Leader to oversee daily operations, enhance guest service, and manage team performance. The ideal candidate will have at least six months of QSR experience and strong customer service skills. You'll work in a fast-paced environment, ensuring staff accountability and training while maintaining high operational standards and a positive work atmosphere.