Shift Leader — Fast-Paced Restaurant Ops

Potbelly - Feast Firm LLC; Fort Cavazos Motorcycle and POV Campus (TX); On-site; USD 22,041 - 23,419; Full time

Job summary

A leading restaurant franchise is seeking a Shift Leader to manage operations and ensure outstanding customer service. Responsibilities include training associates, handling customer issues, and controlling shift costs. The ideal candidate must have at least one year of supervisory experience in a restaurant or retail setting and a high school degree. Strong leadership, communication, and organizational skills are essential for success in this fast-paced role.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• All Shift Leaders must pass a Food Safety Certification course.
• Ability to communicate in English verbally and in writing.

Responsibilities

• Lead Associates on shifts, providing feedback and training.
• Ensure food safety requirements and standards are met.
• Control food costs, labor, and waste during shifts.

Skills

Leadership

Customer service skills

Communication skills

Organizational skills

Interpersonal skills

Education

High School degree

Job description

A leading restaurant franchise is seeking a Shift Leader to manage operations and ensure outstanding customer service. Responsibilities include training associates, handling customer issues, and controlling shift costs. The ideal candidate must have at least one year of supervisory experience in a restaurant or retail setting and a high school degree. Strong leadership, communication, and organizational skills are essential for success in this fast-paced role.