Shift Leader & Team Development Manager

Chick-fil-A; Columbia (SC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Great Benefits

Continued Leadership Development

Closed Sundays

Team Member Meals & Discount

Referral Program

College Scholarship Opportunities

Direct Operator Mentorship

People-focused culture

Job summary

Chick-fil-A Forest Drive is seeking a Team Leader to help manage daily operations and lead shifts in a fast-paced restaurant environment. You will train teammates, uphold brand standards, and drive guest satisfaction while supporting the Leadership Team with growth initiatives.

We value initiative, professionalism, and strong communication, and you’ll benefit from opportunities in leadership development, Sunday closures, and a supportive work culture in Columbia, SC.

Qualifications

• Previous leadership/management experience is required; restaurant-specific experience is not required.
• Growth mindset with a desire to develop self and teammates.
• Initiative and self-starter attitude.
• High level of professionalism.
• Excellent communication, problem solving and conflict resolution skills.
• Strong customer service skills.

Responsibilities

• Assist the Leadership Team with daily operations of a quick service restaurant.
• Play a key role in shift management to deliver outstanding guest and team member experiences.
• Train team members and ensure brand standards and procedures are followed.
• Support achieving restaurant goals and growth.

Skills

Leadership experience

Growth mindset

Initiative

Professionalism

Communication

Problem solving

Conflict resolution

Customer service

Job description

At Chick-fil-A Forest Drive, our mission is to go the second mile for both our guests and each other. That means we want to invest in YOU and YOUR FUTURE while serving great food and making a positive impact in our community. We are looking for proactive leaders who are dedicated to excellence and who want to help others grow.

The Shift Leader position is responsible for assisting the Leadership Team in the daily operations of a multi million-dollar quick service restaurant. They play a key role in shift management to ensure each restaurant guest and team member has an outstanding experience by following established opening/closing procedures and following brand standards. Team Leaders are also responsible for training team members, ensuring the mission and goals of the restaurant are accomplished, and striving for restaurant growth.

Below are just a few of the qualifications we’ll be looking for in successful Team Leader applicants…

• Someone who has previous leadership/management experience is required; restaurant industry specific not required.
• Someone one with a growth mindset who wants to continually develop/improve themselves and those around them.
• Someone who has initiative and is a self-starter.
• Someone who demonstrates a high level of professionalism.
• Someone who has excellent communication, problem solving, and conflict resolution skills.
• Someone who has strong customer service skills.

If you meet these qualifications and are looking to continue your career in the restaurant industry or would like to transition your career into the restaurant industry, then apply today!

Besides being a part of one of the world's most recognizable and respected brands; below you’ll find some of the great benefits of working at Chick-fil-A Forest Drive.

• Competitive Pay - $18-21. Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Great Benefits - Full-time employees have access to health insurance with a portion paid for by Chick-fil-A Forest Drive and all Team Members have access to retirement benefits.
• Continued Leadership Development Opportunities - Come grow with us and we'll help prepare you for whatever is next, whether that's with Chick-fil-A Forest Drive or not.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to rest. Sundays off...every week!
• Team Member Meals & Discount - Enjoy a Team Member meal every shift and an employee discount on and off the clock.
• Referral Program - from $75 to $150 per Team Member referred; No Limit
• College Scholarship Opportunities - from $2,500 to $25,000 annually
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business owner, who invests time in his team members by ensuring that they gain the skills needed to advance through leadership in the restaurant or elsewhere.
• It's a Great Place to Work - The Operator considers his team members to be more than just employees, they are a highly valued part of his business and family.

Additional Qualifications

• Must be eligible to work in the United States, 16 years old at time of hire and have a reliable source of transportation.
• Ability to handle all equipment, navigate shelving both high and low and mobility are required during shifts.
• Reading, writing, and basic math and verbal communication skills required as well as working well under pressure.

EMPLOYMENT PROMISE: At Chick-fil-A Forest Drive, you will have a meaningful work experience where you are cared for and that will offer you opportunities to grow, both personally and professionally.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.