Shift Leader & Team Coach

McDonald's Restaurants Limited; Owings Mills (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Archways to Opportunity

Medical coverage

Disability insurance

Leaves of absence

401k

Free meals

Uniforms

Employee resources

Job summary

McDonald’s Corporation is seeking a Shift Manager for a corporate-owned restaurant in Owings Mills, MD. You will lead shifts, supervise crew and fellow managers, and ensure fast, accurate, friendly service while maintaining quality and safety standards.

Responsibilities include planning for each shift, monitoring performance, and guiding the team to hit targets. Experience in a restaurant or hospitality setting is preferred. 18+ years old required.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment.
• Ability to supervise shifts and meet McDonald’s standards for Quality, Service, and Cleanliness.

Responsibilities

• Lead shifts weekly and provide direction to crew and other managers.
• Monitor performance, safety, and profitability during shifts.
• Coordinate with next Shift Manager to ensure smooth shift transitions.
• Meet targets during shifts and help Departments reach goals.
• Communicate effectively to maintain high standards of service.

Skills

Leadership

Shift management

Customer service

Food safety

Job description

McDonald’s Corporation is seeking a Shift Manager for a corporate-owned restaurant in Owings Mills, MD. You will lead shifts, supervise crew and fellow managers, and ensure fast, accurate, friendly service while maintaining quality and safety standards.

Responsibilities include planning for each shift, monitoring performance, and guiding the team to hit targets. Experience in a restaurant or hospitality setting is preferred. 18+ years old required.