Shift Leader — Service, Training & Ops (Bonus Eligible)

Summerwood Corporation; Cockeysville (MD); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical and dental benefits

401(k) plan

Performance bonuses

Job summary

Summerwood Corporation is seeking a Shift Manager to assist with operational tasks within the restaurant. Key duties include driving customer service excellence, managing food safety, conducting audits, and supporting crew training.

The role involves ensuring product quality and maintaining standards in facility operations. A successful candidate will facilitate daily restaurant functions and may assume control in management's absence. Benefits include medical, dental, and performance bonuses.

Qualifications

• Experience in a customer service role, preferably in food service.
• Ability to lead and train crew members effectively.
• Understanding of food handling and safety protocols.

Responsibilities

• Assist management with routine administrative and operational tasks.
• Maintain fast and accurate service while ensuring product quality.
• Conduct daily inventory and food safety audits.
• Monitor speed with service and resolve bottlenecks.

Skills

Customer service excellence

Food safety knowledge

Inventory management

Coaching and training

Operational process assessment

Job description

Summerwood Corporation is seeking a Shift Manager to assist with operational tasks within the restaurant. Key duties include driving customer service excellence, managing food safety, conducting audits, and supporting crew training.

The role involves ensuring product quality and maintaining standards in facility operations. A successful candidate will facilitate daily restaurant functions and may assume control in management's absence. Benefits include medical, dental, and performance bonuses.