Shift Leader - Restaurant Operations & Guest Experience

Hunter Super Techs - TurnPoint; Surprise, Northern (AZ, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Jamba Juice Franchise in the United States is seeking a Team Leader to support daily restaurant operations, including supervising shifts, ensuring quality and cleanliness, and delivering an exceptional guest experience. This role covers both FOH and BOH duties and involves training staff and assisting with guest feedback, while maintaining compliance with cash handling procedures.

The Team Leader will step in when upper management is unavailable, help manage labor costs, and ensure smooth

Responsibilities

• Oversees daily shifts to ensure standards, product quality, and cleanliness.
• Provides guests with a positive experience and atmosphere.
• Manages FOH and BOH shift responsibilities to control labor costs.
• Monitors speed of service to maintain guest satisfaction.
• Assists with guest comments and complaints, and trains team members.
• Opens and closes the restaurant in the absence of upper management.
• Ensures proper cash handling procedures are followed.
• Other duties as assigned by management.

Job description

Jamba Juice Franchise in the United States is seeking a Team Leader to support daily restaurant operations, including supervising shifts, ensuring quality and cleanliness, and delivering an exceptional guest experience. This role covers both FOH and BOH duties and involves training staff and assisting with guest feedback, while maintaining compliance with cash handling procedures.

The Team Leader will step in when upper management is unavailable, help manage labor costs, and ensure smooth