Shift Leader: Drive Team Results & Guest Experience

Fresh Dining Concepts; Dallas (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Key holder responsibilities

Flexible schedules (20-40 hours per wk

Free on-duty meals + employee discount

Whirl'd Class training and growth

Free uniforms

Health insurance, life insurance, and

401(k)

Job summary

Jamba in Dallas, TX is seeking a Shift Manager to lead a fast-paced team on each shift, ensuring smooth operations, training, and guest satisfaction. The role emphasizes leadership during the shift and maintaining quality, safety, and service standards.

Responsibilities include supervising staff, resolving issues, and ensuring accurate cash handling and POS operations while maintaining a positive store environment. Qualifications include 3–6 months supervisory experience and a TB clearance.

Qualifications

• 3-6 months of first-line supervisory experience preferred.
• High school diploma or equivalent required.
• TB clearance required.
• 0-1 year of food service or retail experience.
• Comfortable working in cold environments (walk-in fridge/freezer).
• Ability to taste-test products for quality.
• Cash handling and customer service experience a plus.
• Food handler certification (current or obtained within 30 days).
• Comfortable using smartphones, tablets, and POS technology.
• Basic math and computer skills (Microsoft, POS systems).

Responsibilities

• Lead the team and be the go-to decision maker during your shift.
• Maintain high standards for food quality, service, cleanliness, and safety.
• Motivate and support team members to deliver exceptional guest experiences.
• Troubleshoot challenges - team needs, guest concerns, or supplier issues.
• Know when and how to elevate matters to store leadership.

Skills

Leadership

Customer service

Food safety

POS systems

Cash handling

Microsoft Office

Communication

Education

High school diploma or equivalent

Tools

POS systems

Microsoft

Job description

Jamba in Dallas, TX is seeking a Shift Manager to lead a fast-paced team on each shift, ensuring smooth operations, training, and guest satisfaction. The role emphasizes leadership during the shift and maintaining quality, safety, and service standards.

Responsibilities include supervising staff, resolving issues, and ensuring accurate cash handling and POS operations while maintaining a positive store environment. Qualifications include 3–6 months supervisory experience and a TB clearance.