Shift Leader — Restaurant Leadership & Growth

McDonald's; Rockaway (NJ); Hybrid; USD 42,000 - 54,000; Full time

Job summary

McDonald's Rockaway is seeking a Shift Manager to lead the crew and other managers during each shift, ensuring fast, accurate, and friendly service. You will plan shifts, monitor performance, uphold food safety, and coordinate with the team to prepare the next shift.

This role emphasizes safety, profitability and teamwork, with responsibility for meeting daily goals and maintaining high standards across QSC.

Qualifications

• Must be able to lead shifts and manage crew and other supervisors.
• Responsible for planning, monitoring performance, safety, and profitability.
• Strong communication and guest service focus required.

Responsibilities

• Lead shift operations to ensure fast, accurate, friendly service.
• Coordinate with team to meet targets and uphold safety and quality standards.
• Schedule staff, communicate with next shift, and manage daily operations.

Skills

Leadership

Staff management

Customer service

Planning & scheduling

Safety & compliance

Communication

Tools

POS systems

Cash handling

Job description

McDonald's Rockaway is seeking a Shift Manager to lead the crew and other managers during each shift, ensuring fast, accurate, and friendly service. You will plan shifts, monitor performance, uphold food safety, and coordinate with the team to prepare the next shift.

This role emphasizes safety, profitability and teamwork, with responsibility for meeting daily goals and maintaining high standards across QSC.