Shift Leader - Restaurant 205426 - 1486 Getwell Rd., Memphis, TN 38111

Church's Chicken in; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to oversee operations and ensure exceptional customer service. The role involves coaching Team Members, ensuring compliance with company policies, and maintaining a clean and efficient restaurant environment. Ideal candidates will have strong leadership skills and a commitment to food safety.

Qualifications

• Must be at least 18 years old.
• High school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products and maintaining a clean restaurant.
• Perform opening and closing duties as required.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Job description

Shift Leader - Restaurant 205426 - 1486 Getwell Rd., Memphis, TN 38111 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
4. Demonstrate proper procedures for Team Members to follow.
5. Enforce safety and security policies and procedures.
6. Perform opening and closing duties as required on the Shift Awareness Checklists.
7. Follow proper procedures for food preparation, receiving, handling, and storage, including rotation and icing procedures.
8. Maintain professional and ethical leadership behaviors at all times.
9. Ensure on-time attendance by each employee for the shift.
10. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

1. Must be at least 18 years old.
2. A high school diploma or G.E.D. is highly recommended.
3. ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

1. Complete Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift, ensuring accuracy.
2. Enter inventory and payroll data into the POS system as required.
3. Ensure the restaurant polls nightly by correctly closing down the POS system.
4. Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels.
5. Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
6. Successfully complete the Shift Leader certification program.

Church's is committed to providing a fun, fast-paced environment with opportunities for growth. We are an equal employment opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.