Shift Leader - Restaurant 201319 - 1045 West Frontage Road, Expressway 83, Alamo, TX 78516

Church's Chicken in; Alamo (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Leader to oversee operations, ensure excellent customer service, and manage team members. This role involves training staff, maintaining food safety standards, and completing necessary documentation. Ideal candidates should have a high school diploma and be at least 18 years old, with opportunities for advancement in a fun, fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and other shift-related documentation accurately.
• Possess a valid Driver's License and proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee tasks carried out by Team Members.
• Perform opening and closing duties as outlined.

Skills

Customer Service

Team Leadership

Food Safety

Education

High school diploma or G.E.D.

ServSafe food safety training

Job description

Shift Leader - Restaurant 201319 - 1045 West Frontage Road, Expressway 83, Alamo, TX 78516 (Finance)

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader, ensuring Team Members receive proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Assign and oversee tasks carried out by Team Members.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as outlined on the Shift Awareness Checklists.
8. Follow proper procedures for preparing menu items and handling food products, including storage and rotation.
9. Maintain professional and ethical leadership behaviors at all times.
10. Ensure punctual attendance of all employees for shifts.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

1. Must be at least 18 years old.
2. High school diploma or G.E.D. is highly recommended.
3. ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

1. Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other shift-related documentation accurately.
2. Enter inventory and payroll data into the POS system as required.
3. Ensure proper nightly closeout of the POS system.
4. Adhere to cash handling and security procedures, including cash counts, drawer assignments, POS adjustments, over-rings, voids, large bill drops, and maintaining proper cash levels.
5. Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
6. Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for advancement. We are committed to equal employment opportunity and make hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.