Shift Leader - Restaurant 200911 - 4256 Buena Vista Road, Columbus, GA 31907

Church's Chicken in; Columbus (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to oversee restaurant operations and ensure exceptional customer service. The ideal candidate will be responsible for coaching team members, managing daily activities, and ensuring compliance with safety procedures. This role offers an exciting opportunity to grow in a fast-paced environment focused on quality service.

Qualifications

• Must be at least 18 years of age.
• ServSafe food safety training is highly recommended.
• Successfully complete the Shift Leader certification program.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure that job assignments and activities are carried out by Team Members.
• Perform opening and closing duties as required.

Skills

Customer Service

Team Management

Food Safety

Education

High School Diploma or G.E.D.

Job description

Shift Leader - Restaurant 200911 - 4256 Buena Vista Road, Columbus, GA 31907 (Finance)

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Monitor and ensure all Church's menu products are prepared and served according to standard procedures.
3. Ensure that job assignments and activities are carried out by Team Members.
4. Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
5. Demonstrate proper procedures for Team Members to follow.
6. Ensure that safety and security policies and procedures are enforced.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for the preparation of all menu items.
9. Follow procedures for receiving, handling, and storage of food products, including proper rotation and icing procedures.
10. Maintain professional and ethical leadership behaviors at all times.
11. Ensure on-time attendance by each employee for the shift.
12. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

1. Must be at least 18 years of age.
2. A high school diploma or G.E.D. is highly recommended.
3. ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

1. Complete Weekly Sales Reports, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensure accuracy of paperwork.
2. Enter inventory and payroll, as required, into the POS system.
3. Ensure the restaurant polls nightly by the correct closedown of the POS system.
4. Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels in the drawer.
5. Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
6. Successfully complete the Shift Leader certification program.

Additional Information:

If you're hungry for a career that's fun, fast-paced, and loaded with opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hard-working people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.