Shift Leader - Restaurant 200908 - 1306 Us 280 By-Pass, Phenix City, AL 36867

Church's Chicken; Phenix City (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Leader to ensure exceptional customer service and team development. In this dynamic role, you will be responsible for coaching Team Members, ensuring compliance with operational standards, and maintaining a clean and safe environment. Join a fun, fast-paced team that values growth and provides opportunities for advancement. If you are passionate about food and service, this is the perfect opportunity for you to make a difference in people's lives.

Qualifications

• Must be at least 18 years old.
• Strong leadership and customer service skills are essential.

Responsibilities

• Monitor customer service and ensure compliance with standards.
• Assist Team Members in preparing quality products and maintaining cleanliness.

Skills

Customer Service

Food Safety

Leadership

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system closedown for accurate restaurant polling.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can succeed by serving others.

Church's Chicken is an equal opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor protected by law.