Shift Leader - Restaurant 200819 - 238 W. Woodrow Wilson, Jackson, MS 39213

Church's Texas Chicken; Jackson (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to guide a team in delivering exceptional customer service and quality food. In this pivotal role, you'll coach and train team members while ensuring compliance with company policies. Your leadership will help maintain a fast-paced, rewarding environment where every team member contributes to an outstanding customer experience. If you're passionate about food and service, this is the perfect opportunity to make a difference in your community.

Qualifications

• Must be at least 18 years old.
• ServSafe food safety training recommended.

Responsibilities

• Ensure prompt, friendly, and courteous customer service.
• Oversee preparation and serving of menu items according to standards.
• Assist team members in preparing quality products and maintaining cleanliness.

Skills

Customer Service

Team Leadership

Food Safety

Inventory Management

Education

High School Diploma or G.E.D.

Tools

POS System

Job description

Shift Leader - Restaurant 200819 - 238 W. Woodrow Wilson, Jackson, MS 39213

Join us as a Shift Leader at Church's Texas Chicken and lead our team to deliver exceptional customer service and quality food.

Position Overview

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary: Serve as a restaurant leader, coaching and training team members to ensure an outstanding customer experience while maintaining compliance with company policies.

Key Responsibilities

1. Ensure prompt, friendly, and courteous customer service.
2. Oversee preparation and serving of menu items according to standards.
3. Assign tasks and monitor activities of team members.
4. Assist team members in preparing quality products and maintaining cleanliness.
5. Demonstrate proper procedures and enforce safety policies.
6. Perform opening and closing duties as per checklists.
7. Ensure proper handling, storage, and rotation of food products.
8. Maintain professional leadership behaviors.
9. Ensure punctuality and attendance of team members.
10. Perform additional duties as assigned.

Minimum Qualifications

• Must be at least 18 years old.
• High school diploma or G.E.D. recommended.
• ServSafe food safety training recommended.

Additional Skills and Requirements

• Complete weekly sales reports, manage cash and inventory documentation accurately.
• Enter inventory and payroll data into POS system.
• Ensure proper nightly closing procedures.
• Adhere to cash handling and security policies.
• Possess a valid driver’s license, access to a vehicle, and proof of insurance.
• Successfully complete the Shift Leader certification program.

If you're seeking a fast-paced, rewarding career, join us at Church's where we make a difference through our food and service. We are an equal opportunity employer committed to diversity and inclusion.