Shift Leader - Restaurant 200165 - 1220 Hwy 171 North, Lake Charles, LA 70601

Church's Chicken PR; Lake Charles (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to oversee operations and ensure exceptional service at their Lake Charles location. In this dynamic role, you will lead a team, ensuring compliance with food safety standards and company policies. Your leadership will foster a positive work environment while maintaining high-quality service and product standards. If you are passionate about food service and team development, this is an exciting opportunity to make a difference in a fast-paced setting with growth potential.

Qualifications

• Must be at least 18 years of age.
• ServSafe® food safety training is highly recommended.

Responsibilities

• Ensure prompt and courteous customer service.
• Monitor food preparation and safety procedures.
• Assist Team Members in maintaining a clean restaurant.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe® Certification

Tools

POS System

Job description

Shift Leader - Restaurant 200165 - 1220 Hwy 171 North, Lake Charles, LA 70601

Join to apply for the Shift Leader - Restaurant 200165 - 1220 Hwy 171 North, Lake Charles, LA 70601 role at Church's Chicken PR

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitors and ensures prompt, friendly, and courteous customer service.
2. Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
3. Ensures that prepared job assignments and activities are carried out by Team Members.
4. Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
5. Demonstrates proper procedures for Team Members to follow.
6. Ensures that safety and security policies and procedures are enforced.
7. Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
8. Follows and ensures the use of proper product procedures for preparation of all menu items.
9. Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
10. Maintains professional and ethical leadership behaviors at all times.
11. Ensures on-time attendance by each employee for shift.
12. Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe® food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver's License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.
• Church's Chicken is committed to providing a fun, fast-paced work environment with opportunities for growth. We serve real comfort food that makes a difference in peoples' lives, and our employees are the key to our success.
• Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.