Shift Leader - Restaurant 200165 - 1220 Hwy 171 North, Lake Charles, LA 70601

Church's Chicken; Lake Charles (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic and fast-paced environment as a restaurant leader, where you'll coach and develop your team to deliver outstanding customer experiences. In this role, you will ensure compliance with company policies while fostering a positive and efficient work atmosphere. With opportunities for growth and a commitment to equal employment, this position is perfect for those looking to advance their careers in the food service industry. Embrace the chance to lead a team and make a difference every day!

Qualifications

• Must be at least 18 years of age.
• Complete Weekly Sales Report and other shift-related forms.

Responsibilities

• Ensure prompt, friendly, and courteous customer service.
• Monitor food preparation and service according to standards.
• Assist Team Members in maintaining a clean restaurant.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Monitor and ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned job tasks and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees during shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheets, and other shift-related forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdown and polling of the restaurant.
• Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining cash drawer levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity and make hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.