Shift Leader - Restaurant 200165 - 1220 Hwy 171 North, Lake Charles, LA 70601

Church's Chicken PR; Lake Charles (LA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the Quick Service Restaurant sector is seeking a dedicated Shift Leader to guide and inspire Team Members. In this role, you will ensure exceptional customer service, oversee food safety compliance, and manage daily operations to maintain high standards. This position offers a unique opportunity to develop leadership skills while working in a fast-paced environment. If you are passionate about delivering quality service and enjoy working in a team-oriented atmosphere, this role is perfect for you. Join a company with a rich tradition of Southern hospitality and a commitment to excellence in food service.

Qualifications

• Must be at least 18 years of age and possess a valid Driver’s License.
• ServSafe food safety training is highly recommended.

Responsibilities

• Ensure prompt and courteous customer service at all times.
• Assist Team Members in preparing quality products and maintaining cleanliness.
• Monitor and enforce safety and security policies.

Skills

Customer Service

Food Safety

Leadership

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Shift Leader - Restaurant 200165 - 1220 Hwy 171 North, Lake Charles, LA 70601

Shift Leader - Restaurant 200165 - 1220 Hwy 171 North, Lake Charles, LA 70601

Apply locations 200165 time type Part time posted on Posted 30+ Days Ago job requisition id R0057533

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church’s. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

About Us

Founded in San Antonio, Texas, in 1952, Church's Chicken is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's menu includes its world famous Original and Spicy chicken, Tender Strips and chicken sandwiches with classic sides and hand-made from scratch honey-butter biscuits. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion. Throughout the world the company operates two brands: Church's Chicken and Texas Chicken.