Shift Leader - Pizza Kitchen & Team Champion

Pizza Hut; Madison (NC); On-site; USD 32,000 - 44,000; Full time

Job summary

Pizza Hut in Madison, NC is seeking a Shift Leader to manage daily operations, lead a team during shifts, and uphold brand standards. You will train staff, resolve customer issues, and ensure inventory accuracy and safety compliance.

This role emphasizes fast, friendly service, operational excellence, and promoting a positive restaurant culture. ServSafe certification is preferred or achievable after hire.

Qualifications

• Experience in fast-food service leadership.
• ServSafe Certified or willingness to obtain certification.
• Strong customer service orientation and problem solving.

Responsibilities

• Take ownership of restaurant and team during shifts.
• Train team members to Pizza Hut and Tasty Hut standards.
• Resolve customer complaints and maintain service quality.
• Manage inventory, food orders, and scheduling.
• Ensure compliance with safety and brand standards.

Skills

Team leadership

Customer service

Communication

Microsoft Office

Time management

Education

MSM courses 4-5

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in Madison, NC is seeking a Shift Leader to manage daily operations, lead a team during shifts, and uphold brand standards. You will train staff, resolve customer issues, and ensure inventory accuracy and safety compliance.

This role emphasizes fast, friendly service, operational excellence, and promoting a positive restaurant culture. ServSafe certification is preferred or achievable after hire.