Shift Leader - Operational Excellence & People Development

Chick-fil-A, Inc.; South Gate (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Chick-fil-A South Gate is seeking a Shift Manager to lead daily operations in a fast-paced restaurant environment. You will supervise either Front of House or Kitchen, ensuring all team members feel valued while upholding brand standards and California labor law requirements.

You will work with Restaurant Directors to manage shifts, drive operational excellence, address guest concerns, and develop staff through coaching and mentoring, promoting teamwork and high performance.

Qualifications

• Ability to work a flexible schedule to accommodate operational needs within a 24 hours per week schedule.
• At least 6 months experience working in a restaurant (preferably Chick-fil-A).

Responsibilities

• Manage and oversee the operation according to California labor laws, our vision, and our purpose.
• Lead the shift to deliver an excellent guest experience and maintain operations.
• Coach and develop Team Members and Coaches; address concerns with Restaurant Directors.

Skills

Leadership

Team management

Problem solving

Communication

Decision making

Guest service

Stress tolerance

Conflict resolution

Tech savvy

Tools

POS systems

App-based task management

Job description

Chick-fil-A South Gate is seeking a Shift Manager to lead daily operations in a fast-paced restaurant environment. You will supervise either Front of House or Kitchen, ensuring all team members feel valued while upholding brand standards and California labor law requirements.

You will work with Restaurant Directors to manage shifts, drive operational excellence, address guest concerns, and develop staff through coaching and mentoring, promoting teamwork and high performance.